Recent Why SERVPRO Posts

3 Ways Claims Inventory Services Can Help

3/23/2019 (Permalink)

Claims Inventory Services Can Help

In order for a client to file an insurance claim, he or she used to have to gather a lot of paperwork and complete the painstaking work of making sure everything the damage mitigation specialists did was included. With the Claims Information Center, however, you can view the information about the work being done on your client's commercial property as soon as it is uploaded. Here are three ways that an electronic records system can help streamline the entire claims process for you and your client.

1. Cost Profile

When the technicians assess your client's commercial property in Morrisville, PA, they can produce an itemized list of losses and how much it will cost to repair or replace damaged materials. As they begin the cleanup, new problems may arise. If that happens, SERVPRO can update the client's file in the CIC to reflect the changes. When you log in to view the file, you can expect to see an updated profile with an accurate cost estimate.

2. Detailed Report

When you use the CIC, you receive a detailed account of the information you need to process the client's insurance claim. You get a spreadsheet that documents the notification of the loss and the team's response time. Any pictures that were taken at the site are also included in this report.

3. Timeline Update

As an insurance agent, when you log in to view the electronic file of the job on the client's property, you can get a clear picture of the timeline for its completion. You can see when the job starts and when it is projected to finish. When the work is done, you will be able to see a finalized statement of the cost.

Claims inventory services can help you keep up with the work on your client's property. You can find all the information you need to process an insurance claim at one convenient location.

6 Common Places To Spot Mold

3/5/2019 (Permalink)

Why SERVPRO 6 Common Places To Spot Mold Mold growing on this door due to too much humidity

Where To Find Mold?

Mold can proliferate in any location with adequate moisture and food sources. Here are six of the most common places to find mold damage.

1. Air Conditioning Units

Mold may be present in the coils, drain pan or ductwork of an HVAC system. These systems can also spread spores throughout a structure. Arrange for a unit that has not been used for a long time to be professionally inspected and cleaned.

2. Attics or Basements

The areas that the inhabitants of a home frequent the least are some of the most common places to find mold. Fix leaks and mitigate water damage in a timely manner. Basements tend to be moist and often contain washing machines or water heaters. If this is the case, consider running a dehumidifier.

3. Behind Walls

Burst or leaky pipes can introduce water into wall cavities. Mold flourishes on building materials containing cellulose, such as drywall and wood, and in undisturbed areas. Hire an expert to check for hidden mold damage.

4. Beneath Laminate Floors

Concrete subflooring or a cracked foundation may support mold. Laminate flooring can increase the risk, as this material may not breathe enough to discourage mold growth.

5. Refrigerator Drip Pans

Moisture and spilled food create an ideal environment for mold. Clean out the condensation drip pan underneath a refrigerator at least once a year.

6. Under Sinks

Homeowners may forget to clean under sinks, making these areas some of the most likely locations for mold or mildew growth. Regularly cleaning the area under a sink can prevent fungi from starting to grow in a bathroom or kitchen.

If you suspect that mold is growing in a residence in Newtown, PA, check for any visible signs or musty odors. Do not attempt to find hidden mold. Rely on the expertise of mold damage remediation professionals to identify mold species and recommend cleanup methods.

3 Criteria for Becoming a Preferred Vendor

2/19/2019 (Permalink)

Why SERVPRO 3 Criteria for Becoming a Preferred Vendor SERVPRO is certified with the IICRC for water, fire, and mold damage. 

3 Criteria For Becoming A Preferred Vendor

When your home in Newtown, PA is damaged, your insurance agent is going to be one of the first people you call, and a qualified repair company will likely be the next. To ensure that your claim is processed as quickly as possible, it is a good idea to work with one of your insurance company’s preferred vendors. There are several criteria that claims adjusters use to evaluate mitigation companies.

1. Impeccable Record-Keeping

Your adjuster may assess the damage in your home, but when you file the claim, it is important to have an assessment from certified remediation experts. The Claims Information Center at SERVPRO documents everything your insurance company needs to know, including:

  • Cause of damage
  • Extent of damage
  • Estimated repair cost
  • Response time

These details are documented electronically and made available for fast release to those who need them. This helps your insurance agent expedite the processing of your claim.

2. IICRC Certification

Your insurance company has a vested interest in ensuring that the restoration to your home is done correctly the first time. Shoddy work can result in more claims filed in the future to repair secondary damage. A vendor that is IICRC certified has the training and experience necessary to provide quality service. Certification indicates to the insurance company that the vendor’s work can be trusted.

3. Referral Guidelines

A mitigation company’s reputation depends on the work of its franchises. In order to receive referrals from the company, a SERVPRO franchise must meet more than 20 guidelines. A company that holds each branch that bears its name to the same high standard is more likely to be an attractive candidate for a vendor program with your insurance company.

Your insurance agent can recommend a mitigation company in your area that is likely to provide you the best service at a reasonable cost. Hiring a preferred vendor can save you time and money in the long run.

How To Set Up an Emergency Repair Profile

12/29/2018 (Permalink)

Why SERVPRO How To Set Up an Emergency Repair Profile Storm damage in this Newtown business.

One of the largest risks to businesses, especially smaller and locally-owned companies, is an emergency event. A disaster such as a flood can result in costly downtime, so consider creating an emergency profile with a reputable water damage restoration service.

1. Risks and Advantages

Around half of all businesses are forced to close down after a disaster, and some portion of these will never reopen. It is always in the best interest of owners and employees to have a continuity plan in case of a flood or other scenario that will automatically begin the assessment and restoration process. Having a profile with a specialist such as SERVPRO grants an immediate assessment of the affected place of business at no extra cost.

2. Setup and Convenience

While conventional paper methods are available, the fastest and easiest way to create an emergency profile is with a program such as an ERP app. These are available for home computers and mobile devices and allow you to input the relevant information for all your properties and assets. If any damage occurs, the same application will allow the business owner to immediately establish a line of communication with the providing company and begin the restoration process.

3. Other Benefits

Your emergency plan and related software can also allow you to handle other specific needs in a flood situation in Newtown, PA, such as noting the location of shut-off valves or electrical infrastructure. The plan can also provide an index of important contact information in case other forms of maintenance or repair are necessary. By connecting you to a nearby franchise using an emergency plan, restoration work can begin immediately, reducing expenses and minimizing potential damage.

Don’t allow a weather event or infrastructure mishap paralyze your place of business and put your company at financial risk. Develop an emergency profile and continuity plan with a qualified service provider.

What To Do When You Discover Mold Damage

11/30/2018 (Permalink)

Why SERVPRO What To Do When You Discover Mold Damage Roof leak caused mold damage in New Hope,PA

A property owner should pursue mitigation as soon as he or she finds mold in a commercial building in New Hope,PA. Whether black mold is visible, or an owner suspects hidden mold may be growing, there are several ways to prevent damage from worsening prior to mold cleanup.

Eliminate Moisture

Mold cannot grow without a moisture source. The most likely culprits include:

  • A leaky roof
  • Burst or leaking pipes
  • Condensation
  • Excessive humidity

Solving the moisture problem can be the best way to prevent mold from flourishing. Eliminating moisture may not get rid of existing mold, but it can keep damage from intensifying.

Assess the Damage

A property owner can look for visible mold. Avoid disrupting surfaces to search for hidden mold, as this may result in exposure to:

  • Microbial volatile organic compounds
  • Spores
  • Mycotoxin

Regardless of whether black mold or another variety of fungus is growing, it is best to let experts seek out hidden mold. An owner should schedule a consultation as soon as he or she suspects that mold may be present.

Arrange for Testing or Remediation

It can also be helpful to determine the type and extent of mold in a structure. Owners should rely on the expertise of an:

  • Indoor environmental professional
  • Industrial hygienist
  • Mold cleanup specialist

These specialists may take air or surface samples to send off for testing. The same company may provide testing and remediation.

Develop a Plan

Employees or tenants may need to relocate during cleanup. Mold experts can help owners determine:

  • The duration and extent of remediation
  • Limited or complete containment strategies
  • Options for on-site relocation

It may be possible for a business to operate during cleanup, even if black mold is present. A property owner should take measures toward mitigation upon discovering mold damage, and seek out the experience and equipment of a commercial mold remediation service in New Hope,PA.

4 Steps for Preparing a Commercial Fire Plan

11/21/2018 (Permalink)

Why SERVPRO 4 Steps for Preparing a Commercial Fire Plan Fire officials in Yardley,PA understand fire suppression in your area

Commercial Fire Plan

As a diligent small business owner, you invest in equipment and people. To protect this investment, you likely also have some fire suppression systems inside your facilities. Even with these systems, though, you need a contingency plan for a commercial fire to ensure everyone evacuates safely. Here are four steps you can take to create one.

1. Draw Your Building

The first step in creating a fire plan is to draw your building. When creating your rendering, try to be as detailed and accurate as possible.

2. Plan Escape Routes

When you board a plane, flight attendants ask you to locate the nearest exit. They also remind you that the best exit may be behind you. The same is true for buildings. After you create a scale drawing of your building, plan some escape routes. Post these routes throughout your facility so everyone can find the nearest exit.

3. Designate Fire Monitors

For your company’s contingency plan to succeed, you must be certain everyone evacuates. As such, you must designate some fire monitors who can take attendance. Remember, you can’t only focus on yourself and your employees. On the contrary, you must be sure customers, guests, vendors and others successfully leave your facility during an emergency.

4. Work With Fire Officials

While all firefighters use similar techniques to extinguish blazes, equipment and procedures vary from place to place. Fire officials in Yardley,PA, understand fire suppression in your area. Because you are not a fire expert, you may want to consider tapping into the expertise of fire professionals. Ask a representative of your fire department to review your evacuation plan or participate in fire drills.

Fires can be stressful and confusing events. After the smoke clears, you may choose to work with a professional fire-mitigation service to restore your building to its pre-fire condition. Before that, though, you must ensure that everyone is safe. With a comprehensive contingency plan, you remove some of the anxiety from a commercial fire.

How To Limit Damage to Your Home’s Roof After a Storm

11/15/2018 (Permalink)

Why SERVPRO How To Limit Damage to Your Home’s Roof After a Storm Tarp on roof on a Woodside,PA home to prevent water damage

Steps To Mitigate Roof Damage

When your home’s roof is functioning properly, you may not give it much thought. If it springs a leak or sustains other damage, though, your roof can be impossible to ignore. Few things can destroy a roof faster than severe weather. If your house has survived a hurricane, tornado, thunderstorm, blizzard or other weather event, consider taking the following steps to mitigate roof damage.

1. Use Tarps To Prevent Water Damage

The roof on your Woodside,PA, home must be watertight. During high winds, shingles and other important components may dislodge or break. If your home has sustained wind damage, weeks may pass before you can schedule a repair. During this time, water can damage walls, insulation, carpeting and personal belongings.

Fortunately, there is a cost-effective solution. Simply cover damaged roofing with a tarp. Be sure to secure the tarp in several places to avoid both leaks and pooling water.

2. Rely on Boards To Cover Large Holes

During severe weather, entire sections of your home’s roof can sustain damage. If you have large holes in your roof, tarps are probably not sufficient to protect your house from further roof damage. Instead, you may need to use boards. The best approach is to use 4x8 section of plywood or other lumber. You can nail these boards directly to your existing roof. You may then want to cover them with tarps for a watertight seal.

3. Find a Restoration Service Immediately

Mold and mildew can grow quickly. As you probably know, these fungi can destroy the comfort, appearance and value of your house. Unfortunately, the longer you wait to contact an emergency restoration service, the worse damage may become. As such, ask a reputable specialist to perform an assessment as soon as you can.

Roof damage can lead to significant problems inside and outside of your home. Instead of leaving your home’s condition to chance, work to mitigate damage after severe weather.