Recent Posts

Restoration of Delicate Mold-Damaged Items

3/26/2020 (Permalink)

Cleaning supplies. Wall with black mold The mold cleaning process for delicate objects can be very complex

Mold growth in your Lumberville, PA, home can cause major damage. You might initially think of mold remediation as a process involving drywall replacement and other large jobs. However, mold cleaning involves more than just the big stuff.

What Items Need Special Care

Some objects may need to be sent to a specialized restorer. Such items include the following:

  • Paintings
  • Electronics
  • Books
  • Documents
  • Photographs

If an expensive or sentimental item incurs mold damage, an experienced restorer can help you determine if it is salvageable and suggest the best cleaning method. Although the goal of mold cleaning is to restore items back to pre-mold condition, there may be some items that have incurred irreversible damage. Even in these cases, proper cleaning can prevent further mold damage.

Content Cleaning

Different items will be served best by different cleaning techniques. Abrasive cleaning, often using baking soda or dry ice, uses friction to knock the mold loose. After the mold has been knocked free, the spores must be vacuumed up to prevent re-infestation. Immersion cleaning involves submerging the item in a cleaning solution. Immersion and wet cleaning are ideal for sturdy objects that can handle high levels of moisture. Dry cleaning is better for more delicate items with less mold damage. Foam cleaning is frequently used on upholstery and other fabrics that are prone to shrinking.

Types of Cleaners

As with cleaning methods, there are a variety of cleaning solutions that can be used for different items. Some cleaners are gentle, while others have harsher chemicals or abrasive agents. The construction of the item and the type of mold growth present will determine the most appropriate cleaner. A professional can choose the best cleaner and cleaning technique to get your mold-damaged contents clean again.
The mold cleaning process for delicate objects can be very complex. Most homeowners do not have the necessary skills and equipment to take care of these items themselves. Fortunately, an experienced restoration company can help you get your possessions, small and large, back to normal.

5 Things You Need to Know About Water Damage

3/23/2020 (Permalink)

Wooden floor wet Water you can't see can cause secondary damages that are much more costly in the end

5 Things You Need to Know About Water Damage

When a pipe bursts, a drain backs up, or a flood occurs in your home, it can be hard to see past the mess. A million questions will run through your mind.

  • What do I do now?
  • What’s going to happen?
  • Is my stuff ruined?

And the most important question of all: Will my homeowner’s insurance cover the damage?

There’s no doubt about it. Water damage is extremely stressful, and the more you know about it, the better you’ll be able to decide how to address it. Here are five things that every homeowner needs to know about water damage.

1. There are different insurance policies for flood damage and water damage.

You might think that water is water, whether it’s from flooding or a burst pipe, but flood damage is not covered under homeowner’s insurance. If you live in an area likely to experience flooding, you will probably already have a separate policy through the National Flood Insurance Policy (NFIP). When you report the claim to the insurance company, make sure to specify whether the claim is for water damage or for flood damage, so they can begin adjusting your claim correctly.

2. Not all water damage is covered by your insurance.

It is a good idea to look over your insurance policy and familiarize yourself with any exclusion to your water damage coverage. For instance, most policies cover sudden damage, like water damage from a really bad storm or from an overflowing washing machine. On the other hand, any water damage that happens because you didn’t maintain the property may be excluded, as well as gradual leaks that caused water damage over time.

3. Once water damage has happened, the clock is ticking before it gets worse.

When your property has been water damaged, you don’t have the luxury of waiting around for a convenient time to start the cleanup. Secondary damage from mold growth can present serious health risks associated with mold in the living environment.

Mold spores are everywhere, but they need moisture and a nutrient source to grow. And that is exactly what your wet carpet or drywall offers.

There is a 24 to 48-hour window from the time something gets wet until mold can begin to grow. After that time, mold will multiply rapidly. When mold growth is widespread, you may need the services of a professional mold remediation service to safely treat and remove the mold.

To prevent mold growth, you will need to get your property completely dry again within that 48-hour window. To do this, you’ll need to contact a company that specializes in water damage restoration and emergency water extraction. They will have the professional water removal equipment and drying equipment to get the job done as quickly as possible. Many have 24-hour a day emergency hotlines, so you can start recovering your property almost immediately.

4. Your insurance company needs to know right away.

It’s a good idea to call your insurance company right away when you discover water damage. Your insurance agent can start the claims process immediately, as well as guide you through the first steps you will need to take to protect your property from more damage, like stopping the source of the water at the main water turnoff.

Your insurance company may also direct you to a water damage restoration company that they have worked with in the past. Keep in mind that you do not have to call the company that they recommend. You may choose any reputable restoration specialist to restore your property for the insurance claim.

5. The pollution level of the water is important.

Water damage is categorized as one of three levels by how polluted the water source was that caused the damage.

Category 1: Water from a clean water source, like a fresh water line for a dishwasher. This water will not cause illness or any ill effects.

Category 2: Water that may cause illness through contact. It may have bacteria in it,

Category 3: Water that is highly contaminated. Contact can cause severe illness or death. Think sewage backup, an overflowing toilet, or storm waters.

Even though water may start out as Category 1, that doesn’t mean it will stay that way. Any contamination that the water touches, such as dirty carpeting or soil from the ground, can change water damage Category to 2 or even Category 3. And since standing breeds bacteria, the longer the water is around, the worse the contamination of your property.

More contamination can mean that the restoration team will have to use more aggressive measures to clean your structure and property, and it might mean that soft furnishings, like your carpet and the carpet pad, may have to be discarded for your safety.

Water damage can be dangerous and expensive, so preventing water damage is an important part of home maintenance. But if you know the basics of what to do once it happens, you can prevent it from doing its worst.

When water damage strikes call the company that has the best reputation in the industry, SERVPRO.

We are Cleaning Experts

3/20/2020 (Permalink)

green graphic Give SERVPRO of Newtown/ Yardley a call today for your commercial cleaning!

SERVPRO is Here to Help during this time of need 

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards. 

Specialized Training 

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include: 

  • Kitchen/Food Areas 
  • Bathrooms 
  • Schools/Classrooms 
  • Offices 
  • Retail Spaces 
  • Water Fountains 
  • Shelving/Racks 
  • Sales Counters 
  • Carpets and Rugs 
  • Stair Handrails 
  • Elevator Cars 
  • Playground Equipment 
  • Fitness Equipment 

Specialized Products 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. 

Call Today for a Proactive Cleaning 

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Newtown/ Yardley- (215) 579-4423

Flood Prevention Solutions Around the World and at Home

3/13/2020 (Permalink)

Sandbags protecting a neighborhood If you live near a river in Point Pleasant, PA, you may see a lot of sandbags

Factors That Lead To High Water

Widespread flooding impacts communities every year, and coastal regions are particularly hard hit as hurricanes and tropical storms sweep past. However, as inland communities grow larger, flooding becomes a bigger problem when the existing infrastructure can't handle the necessary drainage. Here are some factors that lead to high water:

  • Highly developed communities without drainage systems
  • Communities built on flat ground
  • Aging dams and other flood prevention structures
  • Projected rises in sea level

Fortunately, civil engineers are working on solutions aimed to stop flooding. Check out a couple of great ideas.

Movable Watergates

Watergates are a popular solution found in many countries. These gates are generally left open, so ships can pass through. When water levels rise, the automated barriers are closed to prevent water from moving into cities.

Adjustable Barriers

Barriers with movable gates are another solution that has been effective in multiple countries. These barriers are effective at reducing the tidal height of water and protecting neighborhoods further inland. These walls are often triggered by computer readings and rising water. The movable barriers in Venice are especially important for protecting iconic canals.

Sandbags and Other Temporary Solutions

If you live near a river in Point Pleasant, PA, you may see a lot of sandbags as high water becomes a problem. Temporary levees and sand dunes are also common sights when flooding is a risk. Other solutions include barriers that can be raised and lowered with the help of hydraulic systems.

Existing Barrier Failures

Unfortunately, existing barriers don't always prevent your properties from water damage. When flood prevention methods haven't kept the water out of your buildings, it's important to contact water damage remediation and cleanup professionals as quickly as possible. The longer water is allowed to sit, the more serious damage can become.

High water is a consistent problem that has prompted a lot of flood prevention efforts. What solutions have you seen at work in Point Pleasant, PA? Have you taken steps to keep your properties safe?

5 Ways To Reduce Fire Hazards While Cooking

2/27/2020 (Permalink)

Clean  gas stove top Keep the cooking area clean to prevent a fire

5 Ways To Reduce Fire Hazards While Cooking

There are a number of useful safety tips to help prevent a fire in your Solebury, PA, home. If you do experience a fire damage restoration service can help, however, prevention is often one of the first steps to keeping your home safe. You may want to consider the following anytime you use your kitchen.

1. Keep the Area Clean
One of the first things you can do to prevent a fire in your kitchen is to keep the cooking area clean. This means the removal of any flammable materials such as paper towels, as well as keeping the cooking area clean of residue, like grease, which could catch fire.

2. Watch the Stove
Never leave your stove unattended while you’re cooking. Staying present will allow you to prevent mishaps that could lead to a fire.

3. Don’t Get Distracted
Another among many important safety tips is not to get distracted. Keep pets and small children out of the kitchen while you’re cooking, and limit attention taking activities such as talking on the phone or watching TV until after the stove is off.

4. Have a Fire Extinguisher
Every kitchen should be equipped with a fire extinguisher. This will allow you to have the appropriate tools on hand if something should go awry. Remember to consult the usage instructions for any unit you keep in your home.

5. Use the Right Equipment
Using the right equipment on the stove in another step towards fire safety. Cook in pans big enough for your meal, use the right utensils for the job and consider steps like using a grease catcher to stop spatter that could start a grease fire.
Following these tips may help you prevent a fire in your kitchen. Remember to keep the area clean, use the right equipment, and never leave your stove unattended. If you do experience a fire, a restoration service may be able to help.

The Do's and Don'ts of Water Damage Cleanup

2/19/2020 (Permalink)

Flooded basement Basement water damage in New Hope, PA

The sight of water on your floors or dripping out of the ceiling can be a nightmare. If you don't find the source of the flooding and take care of it right away, you could face extensive damage and a lot of headaches. Whether from a broken pipe, a failed water line or a backed-up sewer, you need to get the right people on the job so you can salvage your property and possessions.

What You Should Do

The last thing you want to do when there is flooding in your house is panic. Stay calm and take the right steps so you can properly mitigate the disaster. The following are the guidelines you should follow immediately after you discover water in your New Hope, PA, house:

  • Get everyone out of harm's way.
  • Find the source of the incoming water and stop it if possible.
  • If it's safe, remove items away from and out of the water.
  • Unplug electronics or turn off the main power to your home.
  • Contact your insurance company.
  • Contact a professional flood cleanup company.

Don't Get Near Black Water
If the water in a home is coming from a clean water source such as a faucet or water line, you can touch the water to move items out of the way. However, if an overflowing toilet or backed-up sewer line caused the problem, don't get near the water. It may contain hazardous waste and could be lethal.

Don't Try To Clean it Up Alone
Widespread flood cleanup is a job for the professionals. An issue such as a broken pipe could spill hundreds of gallons into your home. Professionals crews have the knowledge, skills, and training to efficiently and thoroughly remove the water, dry the area and sanitize all surface and affected items.
A broken pipe, failed roof, leaking appliance or bad weather can bring water into your house. Responding wisely and quickly will make a big difference in the cleanup effort.

Protecting Your Pets During a Fire

2/4/2020 (Permalink)

a paper that says escape plan It is important to have a fire escape plan in place.

Sadly, residential fires are one of the most common disasters to happen in homes across the country and in Morrisville,PA. While it's best to take steps to ensure that your home isn't affected by fire, it's also important to prepare for that possibility. When you have pets in your home, use the following steps to keep them safe when a fire emergency takes place.

Pet safety should include preventing them from starting fires.

Use these tips from the American Red Cross:

  • Put out open flames before you walk away from them.
  • Remove knobs from your stove and cooktop when you leave home.
  • Swap out lit candles for flameless candles.
  • Put young bets in a confined space when you're away.

One: Include Pets in the Family Safety and Evacuation Plan

Every time you practice your fire emergency and evacuation plan, train your pets to participate with you. Teach them to come to you when you call their names. As you put together disaster supply kits for family members, don't forget to include food and supplies for your pets. These pet preparation steps are crucial, so you don't risk your own safety when an actual fire takes place. Talk to a residential fire restoration company for more tips.

Two: Alert Firefighters to Your Pets

Rescuers may save your pets if they know animals are in the house. Place a pet alert cling on your front window and list the number of pets in the home. This information lets firefighters know to look for the pets. Leave a leash near the front door as well, so rescuers can grab it quickly for safely removing animals from the home.

Three: Store Pet Documents in a Fire-Safe Box or Outside Location

Stash your pet ownership and vaccination records in a box that will protect them from the fire or store the box at a friend's home. This important step can help you through the fire emergency and recovery process after the flames have been put out.

What To Do Before Water Remediation Professionals Arrive

2/3/2020 (Permalink)

Mold growth on baseboard and wall. Concept Secondary damage after water damage Newtown mold damage

Follow These Tips When Dealing With Excess Water In Your Building 

There are many things that can cause water damage in your commercial building in Newtown, PA. While you want to save the bulk of the work for water restoration experts, there are a few things you can do before they arrive to get the drying process started. Follow these damage tips for dealing with excess water in your building.

Remove Wet Items

If you have a pipe burst in your building, it can cause a lot of damage to your walls, floors and ceiling. Excess water can also damage any items in its path:

  • Furniture
  • Electronic equipment
  • Files
  • Curtains

If you can safely do so, remove the items from the standing water. Move them to a secure, dry area, preferably outside if possible, so that they can start to dry out.

Use a Sump Pump

A sump pump is handy for removing standing water from your building. Many buildings have a sump pump in the basement, but one of the best damage tips is to have one on every level. The pump automatically kicks on when it is triggered by a flood to pump water out of the areas where it doesn't belong.

Increase Air Flow

You likely have a lot of wet surfaces after your building floods. To speed up the drying process, increase the air flow in your building. Open windows to create a cross breeze. If you have fans, turn them on the highest setting. The extra air flow assists with the drying process.


Surfaces aren't the only things that take on extra moisture when pipes break. The air itself becomes humid. Most secondary damage cleaning tips focus on prevention, and that's what dehumidifying your building can do. Mold growth depends on lingering moisture, so if you can get rid of it, you can usually avoid mold problems.
These damage tips can save you a lot of time and money. Starting the drying process before technicians arrive can make cleanup go more smoothly.

The Importance of IICRC Verification

1/24/2020 (Permalink)

Logo of The Institute of Inspection, Cleaning and Restoration Certification (IICRC) The IICRC is the gold standard in the industry

The Importance of IICRC Verification

When you are dealing with the aftermath of property damage, you need to know who you can trust. Whether you are facing issues from water, fire, smoke, or mold damage, it's crucial to find contractors who are fast to arrive and properly trained in cleanup and restoration processes. The Institute of Inspection, Cleaning and Restoration Certification is the gold standard in the industry, so make sure to check your contractor's mitigation certificate. IICRC-verified technicians are educated and operate under the following values:

  • Respect
  • Responsible
  • Integrity
  • Excellence
  • Expert

Institute of Inspection, Cleaning and Restoration Certification

Founded in 1972, the IICRC is recognized as the authority in certifications for the inspection, cleaning, restoration, and installation industries. This third-party certification agency establishes and continually improves on globally-recognized standards in cleaning and restoration. Additionally, and they are dedicated to developing and bettering the industries' concepts and procedures. When your Woodside, PA, property is damaged, you want to ensure that you choose a team of expertly-trained cleanup and remediation specialists. Don't risk losing your assets to uncertified restoration companies.


The Institute of Inspection, Cleaning and Restoration Certification commends respect, responsibility, integrity, excellence, and expertise. All firms and technicians who earn their mitigation certificate must uphold these values in all completed work. Firms who are certified by the Institute are the only ones who can earn exclusive access to marketing materials, educational webinars, and listings in the Institute's Global Locator system. All professionals in this locator system have up-to-date credentials and can be contacted directly via the platform. When you need guaranteed quality, the Institute can help you find the right contractor for your needs.
When you're facing an emergency and need property cleaning and restoration in Woodside, PA, be sure to choose a contractor who is confirmed by the Institute. Verified IICRC technicians give you peace of mind and are held to the highest standards in professionalism and quality.

The 4 Things a Landlord Should Do When Contacted About Mold

1/10/2020 (Permalink)

Warped walls, mold on baseboard Mold damage in Plumstead Township, PA

The 4 Things a Landlord Should Do When Contacted About Mold

As a landlord, when a tenant expresses concern about possible mold contamination, it is your responsibility to take their concerns seriously. However, concern over likely mold does not necessarily equate to immediate mold cleanup. Therefore, when a tenant calls with such a complaint, follow four simple rules in your response.

  1. Respond to messages
  2. Contact a remediation company
  3. Take photos
  4. Get test results and act

Respond to Messages

First and foremost, when a tenant calls with a complaint, respond to their messages. Do not ignore the phone call, especially when it is about mold, which is very concerning for some people. You should try and respond within the same day. However, if other matters demand your attention, try to respond by at least the following morning.

Contact a Remediation Company

Next, before you order a full-blown mold cleanup, you should request testing of the apartment and the facility. Contact a mold remediation company in Plumstead Township, PA. These services should be able to provide testing and removal if needed.

Take Photos

Once you have contacted the experts, go to the apartment and investigate the alleged growth. Take plenty of pictures for your records, and if the substance proves to be mold, take photos once the removal is complete as well. Keep all images and documentation of the incident in the same file for easy reporting later.

Get Test Results and Act

Last, the remediation company will come in and likely perform surface testing or air quality testing, either will be able to tell if you have a high level of mold spores in the property. If the test results are positive, then have the tenant evacuate the apartment until the removal and restoration can take place.
A full-scale mold cleanup is only required if the substance is actually mold. However, legal responsibility may vary depending on the cause of the growth. Therefore, contact a professional removal service capable of testing and diagnosis.